Cancellation Policy

Patient care is of utmost importance to us. In order to provide all patients with the best care we do require notice of 24 hours or more for cancellation of all appointments. This also enables your practitioner to assist with emergencies and other unexpected urgent matters. Please note that your care is our priority and we do appreciate your understanding.

> Cancellations within 24 hours will incur a cancellation fee

> Non-attendance will incur a cancellation fee

> If you are unable to be contacted and do not attend your appointment, a cancellation fee will be incurred

> Please ensure that you keep your contact details up to date

> Please note that cancellation and non-attendance fees cannot be claimed from Medicare.